On Wednesday, May 20, some in-person government services will reopen in Dodge County at the Government Services Building, 721 Main St. N, Mantorville.
Helping customers online or by phone has been successful during the quarantine caused by the COVID-19 crisis. However, there are a few services that cannot be done entirely online or by phone and require a customer to be present, explained County Administrator Jim Elmquist.
With the partial reopening of the state going forward, appointments will be available for such services in the Land Records, Administration, and Environmental Services departments. The building will remain locked except for those who have called for appointments.
Ryan DeCook, Director of Land Records, explained that appointments will be available for people needing marriage certificates, those needing to replace expired drivers’ licenses, and those needing to make address or name changes on their drivers’ licenses. Office hours are from 8 a.m. to 4:30 p.m. and the number to call for this type of appointment is 507-635-6250.
Lisa Kramer, County Finance Director, explained that in the Administration department, appointments are available for people wanting to apply for a passport; however, the department cannot take passport photos at this time. If a photo is needed, applicants may check with a Walmart store. She also noted that the department at the U.S. State Department that receives the passport applications for further processing is currently closed so there will be a delay before the passport is actually received.
People seeking an auctioneer’s license may also call for an appointment.
People should continue to pay their taxes online or through the drop box on the building near the front door, unless an appointment is needed for a complex tax issue.
For these types of appointments, the phone number to call is 507-635-6240.
People needing an appointment through Environmental Services should call 507-635-6273. However, most services in that department are currently available online or by phone.To help prevent the spread of COVID-19, visitors should not enter a County facility for an appointment if they have had any symptoms of COVID-19 in the last seven days OR if they have had close contact with someone who was diagnosed or suspected to have COVID-19 within the last 14 days. Additionally, due to the COVID-19 pandemic, we strongly encourage everyone visiting our facilities to wear an appropriate mask to cover the nose and mouth. We request that you put on the face covering before coming up to the building.