IS (Information Systems)
Contact: Paul Wiltgen
507-635-6248

Mission
Maintain the operability and security of County computer systems and networks. Provide computer, data communications, and telecommunications support and services to the staff of Dodge County.

Services
The Information Systems (IS) Department exists to serve other departments by handling all computer and telecommunication needs. Included are all iSeries routine and special request data processing operations, LAN (local area network) and WAN (wide area network) administration, telecommunication system administration, user support and problem management.

Routine and Special iSeries Operations:

• Ensure data backup operations are scheduled and completed successfully.
• Ensure administration of all resource security on iSeries system and applications.
• Installation and testing of all user applications and iSeries operating system software.
• Support all special requirements and user requests for operations of iSeries user applications.
• Perform routine maintenance on all equipment.

Local/Wide Area Network Administration

• Responsible and accountable for maintaining the LAN/WAN environment.
• Provide ongoing help desk support for routine and special user hardware and software requirements.
• Ensure data backup operations are scheduled and completed successfully.
• Provide training for county personnel in support of the LAN/WAN.

Telecommunication System Administration

• Responsible for maintaining telephone hardware and software systems in support of routine or special user telephone requirements.